What can I do if 2 insurance companies each say the other is responsible to pay my claim so they both deny it?

Sunday, July 25, 2010
By WcrAdmin

I live in California, btw. So what happened is that I was taken off work due to extreme stress. There was no doubt that I really needed time off and was having a lot of physical and emotional symptoms due to the stress. It was mostly work-related, and I was taken off for almost three months. Even the man who interviewed me from the worker’s comp insurance company agreed that the conditions under which I was working were horrendous. However, the worker’s comp insurance company denied me, saying that more than 50% of my stress was due to factors outside of work.

So then I went to my private disability insurance company, and they denied me saying that worker’s comp was liable, not them. So I’ve been struggling financially because neither company wants to cover my loss of wages. I’m back at work and it’s improved a little, so I’m catching up on bills. But still, I need that money back. What else can I do? I already appealed once to the private insurance company and they denied it again. Is there some third-party that can investigate and decide which company should cover the claim?

Oh and I should mention that I don’t pay into state disability because I am a teacher. So it’s a private insurance company that I’m dealing with.

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6 Responses to “What can I do if 2 insurance companies each say the other is responsible to pay my claim so they both deny it?”

  1. You might want to speak to an attorney. Most attorneys don’t charge for a consultation. Good luck

    #19889
  2. YES… a WC claim would be possible, and compensable. When you are
    denied benefits/acceptability of the claim, you MUST have medical
    evidence to support that. Your Dr must certify your eligibility for
    the WC wage loss benefits, in your case, you MUST have 51% of your
    stress attributable TO your job. When the carrier denies liability,
    you go to PQME..a panel of Dr’s, QME’s would be proivded, you
    select one and that Dr will provide a medical/legal opinion on -the
    -AOE/COE standard..that the injury/illness Arose Out of your
    Employment, and in the Course Of performing your job
    duties/Employment. So…at this point, if it’s not too late, you
    MUST request the PQME process, and, discuss your issues with a
    competent WC attorney. You can also get help from an Information
    and Assistance officer at the WCAB…look in the phone book for
    this information. The WC CA/claims adjuster should have provided
    you with the information on how to dispute their denial of your
    claim… LOOK at the letters you rec’d. DO NOT miss the time frames
    to dispute this…you will forfeit benefits.

    #19893
  3. Attorney. At this point there is no other answer.

    You can try to file a complaint with the Department of Insurance. But the real answer is to get an attorney.

    #19890
  4. Kor

    You are a teacher employed by a school and the school is not doing anything to help? I will think that the HR department of the school should step in when you took the 3 months off. I believe it depends on the official reason that you took this 3 months off. Is there a doctor’s letter or report saying that it is due to work stress or you took it on your own free will? If it is you own decision and not ordered by a doctor, it is tough to get any compensation from any insurance. Get the facts sorted out and get your school to help. I am not residing in US and I am not sure of the rules there so that’s all I can offer, hope it helps.

    #19891
  5. Generally, workers comp doesn’t cover a non-injury related stress/emotional/mental health claim.

    Since you HAVE private disability coverage, and they’re clearly trying to weasel out of this, what you need to do is file a complaint with your state insurance commissioner. Clearly, since workers comp denied the claim, it’s not work related, and your private coverage should be paying.

    #19892
  6. Have to disagree with mbrcatz on this one… because the WC carrier
    denied the claim does not mean it is the fact the ‘stress/psych’
    injury/illness is not in fact due to AOE/COE…employment and job
    duties. It simply means they have denied the claim. At this point,
    a PQME/AME would be the first step in litigating the claim. The
    STD/LTD carrier would always be secondary to a WC claim, SDI, or
    even SSDI. Claimants must exhaust the ability in pursuing any/all
    other benefits there may be eligibility to. That includes
    litigation of the WC claim before a judge with the authority to
    award benfits…WC or STD/LTD. This OP must pursue this claim in
    the WC courts to determine compensability.

    #19933

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